Terms of Service

These Terms of Service govern your use of this website. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use this website.

The services offered through this website include mediation and dispute resolution services, information about mediation processes, and related consultations.

Mediation is a voluntary, confidential, and impartial process. The role of the mediator is to facilitate discussion and assist participants to explore options for resolution. The mediator does not provide legal advice, make decisions for the parties, or impose outcomes.

Information provided on this website is general in nature and is not intended to constitute legal advice.

You should obtain independent legal advice before making decisions that may affect your legal rights or obligations. Any reliance on information provided on this website is at your own risk.

You agree to use this website lawfully and not to:

• Misuse or interfere with the website's operation
• Attempt to gain unauthorised access to systems or data
• Use the website in a way that causes harm, disruption, or inconvenience

We reserve the right to restrict or suspend access to the website if these Terms are breached.

Where consultations or mediation sessions are booked through this website or by other means:

• Fees and payment terms will be disclosed prior to confirmation
• Cancellation or rescheduling policies will be communicated at the time of booking
• Failure to attend scheduled sessions may result in fees being charged

Specific terms relating to fees or bookings form part of these Terms.

To the extent permitted by law:

• We are not liable for any loss, damage, or expense arising from reliance on information provided on this website
• We do not guarantee outcomes from mediation services
• We are not responsible for decisions made by participants during or after mediation

Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.

All content on this website, including text, design, graphics, and layout, is owned or licensed by us unless otherwise stated.

You may view and use the website for personal, non-commercial purposes only. Content may not be copied, reproduced, or distributed without prior written permission.

This website may contain links to third-party websites for convenience or information. We are not responsible for the content, accuracy, or privacy practices of third-party sites.

Accessing third-party links is at your own risk.

We may update these Terms of Service from time to time. The current version will be published on this website, and continued use of the website constitutes acceptance of any updated Terms.

These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms or the use of this website are subject to the jurisdiction of Australian courts.

If you have any questions about these Terms of Service, please contact us using the details provided on this website.